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database.pl failed

kfulen
Level 1
Level 1

‎05-08-2008 08:32 AM

Hello all got this error message on the server info page.. any ideas? thanks

Can't locate loadable object for module perlDbEncrypt in @INC (@INC contains: C:\PROGRA~1\CSCOpx/bin C:\PROGRA~1\CSCOpx/lib C:\PROGRA~1\CSCOpx/lib/perl/db C:\PROGRA~1\CSCOpx/lib/perl/install C:\PROGRA~1\CSCOpx/bin C:\PROGRA~1\CSCOpx/lib/perl/db C:\PROGRA~1\CSCOpx/lib/perl/db C:\PROGRA~1\CSCOpx\objects\perl5\lib/MSWin32-x86 C:\PROGRA~1\CSCOpx\objects\perl5\lib C:\PROGRA~1\CSCOpx\lib C:\PROGRA~1\CSCOpx\objects\perl5\site\lib/MSWin32-x86 C:\PROGRA~1\CSCOpx\objects\perl5\site\lib C:\PROGRA~1\CSCOpx\site\5.00502\lib C:\PROGRA~1\CSCOpx\site\lib . C:\PROGRA~1\CSCOpx/objects/perl/lib C:\PROGRA~1\CSCOpx/cgi-bin/dbadmin/pdbadmin C:\PROGRA~1\CSCOpx/objects/db C:\PROGRA~1\CSCOpx/lib C:\PROGRA~1\CSCOpx/bin) at C:\PROGRA~1\CSCOpx/lib/perl/db/Cisco/DbUtils.pm line 72

BEGIN failed--compilation aborted at database.pl line 20.

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7 Replies 7

Joe Clarke
Cisco Employee
Cisco Employee

‎05-08-2008 08:50 AM

What version of LMS is this?

0 Helpful

kfulen
Level 1
Level 1

‎05-08-2008 09:28 AM

LMS 2.6

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to kfulen

‎05-08-2008 11:32 AM

The file NMSROOT\objects\perl5\site\lib\perlDbEncrypt.pm must exist on your system, and have permissions for casuser. If this is not the case, your installation has been damaged.

0 Helpful

kfulen
Level 1
Level 1
In response to Joe Clarke

‎05-09-2008 11:25 AM

I have it with the rights, whats next reinstall? 97% of LM works and one file is killing me...any way to repair it? thanks

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to kfulen

‎05-09-2008 11:35 AM

Honestly, self test is 100% useless. I never ask customers to provide it, and I never trust what it says. So if everything else is working, you are probably okay to ignore this.

That said, this could still be symptomatic of a larger problem. Verify that NMSROOT\bin\perlDbEncrypt.dll exists and has proper permissions.

0 Helpful

kfulen
Level 1
Level 1
In response to Joe Clarke

‎05-09-2008 11:53 AM

Yeah 98% of LM works, My backups and purges have issues..it is a old install without alot of patches so I might start over with it.. thanks for your help

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to kfulen

‎05-09-2008 12:01 PM

Backups use Perl, and are VERY important. If that DLL is missing or damaged, you should consider reinstalling all of LMS to repair the problem.

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