Please suggest another forum if there is one that can help woth my inquiry.
I am not a network professional, but a financial/Biz Analyst. So forgive my ignorance of your domain of expertise (I am still trying to figure out what bandwidth and latency mean).
I am looking for help at a high (concept) level to better understand the network industry's posture on the topic of network chargeback to the line-of-business in an equitable and meaningful way (business terms - $, hours of service etc). I understand (somewhat) at a personal level, being a consumer with a DSL line at home. I pay for access to the internet through an ISP who charges me monthly rent to have a non-stop connection at a specific speed. I am looking for resources on this topic - whitepapers, blogs, websites, products etc.
BTW - I searched for âchargebackâ on the CISCO site but have not come across anything meaningful. Perhaps there is a better term, keyword?