"One monent please your call is being connected" message

Unanswered Question
May 8th, 2008
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Here is a weird message I am now getting when I dial a fax machine 4 digit extension or 7 digit number.


Where is this coming from? IPCC? How could I tell?


Thanks,

Randall

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Jaime Valencia Thu, 05/08/2008 - 16:13
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what is the call flow of this??

is that a female or male voice??


HTH


javalenc


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rcrumm_2 Thu, 05/08/2008 - 16:16
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it is a female voice. it has to be internal to the CCM 4.1.3 since it happens when I dial only 4 digits.


Not sure of the call flow. How do i look at that?


Thanks,

Rnadall

Jaime Valencia Thu, 05/08/2008 - 20:17
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you would need to look at your dial plan to find out what elements you're matching, even if it's only 4 digits you could be reaching something else (unity, IPCC)


HTH


javalenc


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iptuser55 Fri, 05/09/2008 - 00:54
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It sounds like Unity, in the users subscriber options there is a tick box regarding transfer annoucement turning it off / on

Jaime Valencia Fri, 05/09/2008 - 08:54
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try turning that option off and test, maybe you're right and it's the unity lady. that's why i asked for the call flow


HTH


javalenc


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