ASA 5520 Rebooting Automatically -Urgent

somnath21 · ‎05-08-2008

Hi,

I have cisco ASA 5520.It was working fine without any problem.But from yesterday it is rebooting automatically after every 2-3 minutes.I have remoed it from network and check it at that time it was not rebotting.

What might be the problem?is it any hardware isssue?please assist to resolve this issue..

Thanx,

som

smahbub · ‎05-15-2008

If Cisco ASA is running release 7.0.4. there is a known issue about ASA rebooting often.Try using the latest version on ASA which will solve the issue.Can you send the "sh crash" output which will hepl in debugging the issue and find the solution for the same.Enabling inspection may cause this issue.

Refer the following url for the diocumnet on upgrading the version on ASA:

http://www.cisco.com/en/US/docs/security/asa/asa80/release/notes/asarn80.html#wp37869

speedingwolfids · ‎05-16-2008

I would also check the fan of the unit to make sure it is working. overheating could cause computer to behave strange and rebooting.