cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
414
Views
0
Helpful
1
Replies

Cat6507 system crash

michelerossi
Level 1
Level 1

I've a Cisco Catalyst 6507 with a Supervisor Engine 720 10GE "VS-S720-10G".It is connect with 10G to a Cisco Catalyst 6509 that run a Supervisor Engine 720 "WS-SUP720-3B" and a CEF720 4 port 10-Gigabit Ethernet "WS-X6704-10GE".

My Catalyst 6507 has crashedtwo days ago.

I attach the "debuginfo crash" filw.

Can Anything help me ??

Unfortunaly,I don't have a Smartnet or Advanced Replacement for this Switch.

Best Regards

Michele Rossi

1 Reply 1

gpulos
Level 8
Level 8

You're getting what are known as MISTRAL errors.

(since this output is from a crash there is little documentation on it)

These are ASIC problems. (likey memory/buffer problems and commonly associated with an MSFC but could be an ASIC on a switching blade)(ASIC problems/failures are getting more common that I've seen over the last few years)

It looks like BLADE 5 is the main culprit in this case.

Try to remove BLADE 5, keep it out, and restart your switch and verify if any further errors occur.

If you have an MSFC, verify no other errors/problems are occuring.

(if not, prepare to replace the BLADE 5 with a new blade)

Use the following link for the Error Message Decoder to check other errors/messages:

(requires cco login)

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: