05-09-2008 07:11 AM - edited 03-03-2019 09:53 PM
Hi,
Please can anyone help? I have an 1841 which was delivered with IOS Version: 12.4(19), I installed the HWIC-1ADSL card and it is not recognised....
- a sh diag reports:
WIC/HWIC Slot 0:
Unknown WAN daughter card
...even though the Cisco Software Selector says this version should be compatible. I have tried 12.4(16), this doesn't work even though I have an 1841 on site that's been running for at least a year with an ADSL WIC and this version. I have also tried a much lower version 12.4(3j) and still it doesn't work.
I have ruled out any problem with the router WIC Slot by testing other WIC interfaces in it, I think I have also ruled out a problem with the ADSL WIC card by trying more than one but I haven't totally ruled out the fact that I may have two faulty cards.
My supplier cannot provide me with specific help and just says that it is likely to be an IOS version issue but I am struggling to find out if that's the case and what version I should be using.
Any assistance would be most appreciated.
Regards,
Tracey.
Solved! Go to Solution.
05-09-2008 07:27 AM
Hi, online tools can be wrong. Upgrade to latest 12.4 T and you will be fine.
Hope this helps, please rate post if it does!
05-09-2008 07:27 AM
Hi, online tools can be wrong. Upgrade to latest 12.4 T and you will be fine.
Hope this helps, please rate post if it does!
05-20-2008 01:18 AM
Brilliant, thank you!
05-20-2008 03:25 AM
No sweat. Thanks for the nice rating and good luck!
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