I have a smallish Meetingplace (not Express) installation. The operator function doesn't appear to have a fallback. In other words, there is nothing within MEetingplace to handle unanswered Operator calls. I can send the calls to voicemail or IPCC Expres or something and then reroute them back to Meetingplace, but that sucks because if the caller was in a conference they will have to get back in that conference. :( I hope I'm wrong about this. Anyone have experience with this?