plz help (ipccx)

Unanswered Question
May 10th, 2008
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i'm building an ipccx script, and stuck in one step, this is a brief description on this step:

i want to prompt the caller to enter some digits and i want these digits to appear on the CAD desktop once the caller is connected to this agent...

i don't know what step can do this? i tried the get/set contact info, but no thing appeared on CAD

please guide me how this step can be done?


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