UTA Continuously running

Answered Question
May 10th, 2008
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Hi,


I'm using LMS2.6 with CM4.0.10. From last week the UT Acquisition schedule process showing in running state continuously for more than 24 hours. We are having nearly 4500 end hosts.


[Previously it used to take 30 min (LMS2.5), from last one/two months it was taking 2 hours.]


I have restarted the server but still same problem. All processes seems to running normal.


Can anyone help please..


Regards,

Correct Answer by Joe Clarke about 9 years 2 weeks ago

No. The DCR data is stored in the cmf database. You will only lose Campus Manager-related data.

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Joe Clarke Sat, 05/10/2008 - 23:25
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Please post the output of the pdshow command as well as the ut.log.

Joe Clarke Sun, 05/11/2008 - 10:19
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There appears to be a problem with the ANI database. If you have a known good LMS backup, it might be time to restore it. Else, you will need to reinitialize the ANI database then run a new Campus Data Collection, then a new UT acquisition. To reinitialize the ANI database, run the command:


C:\PROGRA~1\CSCOpx\bin\perl C:\PROGRA~1\CSCOpx\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI

aijaz802 Sun, 05/11/2008 - 21:41
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Hi Clarke,


By reinitializing the ANI database do I lose DCR data?


Regards,

Correct Answer
Joe Clarke Sun, 05/11/2008 - 21:58
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No. The DCR data is stored in the cmf database. You will only lose Campus Manager-related data.

aijaz802 Sun, 05/11/2008 - 22:03
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Thank you Clarke...

aijaz802 Sun, 05/11/2008 - 22:11
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Hi,


Daemon manager is running ...

Daemon manager must be shut down before running dbRestoreOrig.pl


Whats the next step?

Joe Clarke Sun, 05/11/2008 - 22:14
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net stop crmdmgtd

(reinitialize the database)

net start crmdmgtd

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