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can i use Cisco CallManager Extended Services for taps

alexgrenier
Level 1
Level 1

‎05-11-2008 05:10 PM - edited ‎03-13-2019 05:14 PM

Hi

English is my second language, I am better in french:)

can i use Cisco CallManager Extended Services for make mini ivr for use taps?

i follow the procedure and the minimum requirement is cisco CRA server configured.

my seconde question how i configure Cisco CallManager Extended Services for make i mini ivr?

Thanks

Alex

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gpulos
Level 8
Level 8

‎05-13-2008 02:22 AM

In order to make an IVR, you must use CRA/CRS or other ivr application that gets integrated with CCM.

In order to get your TAPS working, please see the following link for more info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/4_2_1/BAT4ch6_ps556_TSD_Products_User_Guide_Chapter.html#wp1019754

(taps has its own built in prompts, etc.; if you'd like a an ivr solution you will need cra/crs)

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alexgrenier
Level 1
Level 1
In response to gpulos

‎05-13-2008 04:54 PM

thank you for your answer.

i have one question again. can i use extended service for make my mini ivr

finnaly i want to know what i can use for make a free ivr.

Alex

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