Solved: CallManager 4.1.3(sr2) problems after install device package

juan.saez · ‎05-12-2008

Hi,

I have a callmanager 4.1.3(sr2) with phones 7912, 7940 and 7960. I bough phones 7911 and I had to install a device package because the model 7911 did not appear in the list when I wanted to add it. The phones 7912 had the corporate logo and after install the device package it has disappear and now the phones has the cisco logo.

I did not install this callmanager but I have to maintenance it and I don't have idea how to solve this problem.

Thanks for your help.

Regards

Jaime Valencia · ‎05-12-2008

Changing the Graphic on the Cisco Unified IP Phone Screen

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7905g_7912g/4_2/english/administration/guide/LowPlog.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎05-12-2008

most probably the devpack contained a new firmware, why don't you re-do the procedure for the 7912s background?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

juan.saez · ‎05-12-2008

Hi javalenc,

Please, can you tell me where I can find the info about re-do the procedure for the 7912s background?

Thanks a lot.

Regards

Jaime Valencia · ‎05-12-2008

Changing the Graphic on the Cisco Unified IP Phone Screen

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7905g_7912g/4_2/english/administration/guide/LowPlog.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate