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452
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CM5 database errors (intermittent)

shahedvoicerite
Level 1
Level 1

Hi,

I have a CM5 system running for about 2 years with no problems.

Recently, I have database errors when making any changes via the Web GUI (Adding a phone/ chaning user passwords etc)

I get errors like "Update Failed / No permission to update" etc

Rebooting the server causes the problems to go away most of the time.

My Disk/active is at 94%

I have now turned all tracing off.

Is there a tool available to check the integrity of the informix database ?

Thanks

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

you can try the utils db_replication commands to check the DB

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Thanks, I thought I already gave that a go, but will do so again.

BTW, I am running on a single server.

shahedvoicerite
Level 1
Level 1

Hi, I am still facing this problem :-(

Any clues as to where I should start looking ?

I cannot even enable traces on the server !!

hi,

i wish i could help but my problem is just same as yours. The problem started this morning, also running ccm ver 5.1. Users cannot login, i cannot make changes, i get this msg "Update failed. Cannot read system catalog (sysprocplan)"

Please, can someone help, all search for solution has being fruitless.

thanks

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