Real Time Monitoring Tool login issue

Unanswered Question
May 12th, 2008

Can't login to the RTMT, was working fine. I know its up because my alert emails are still coming out but can't login. Error msg is>> "access forbidden. the RTMT app cannot be used by this user name and pw (insufficient privelges).

I have this problem too.
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dgalati000 Tue, 05/13/2008 - 11:19

That was it,,,thought I tried that once already. I'm new to this app, can you give me some quick answers to these functional questions?

1. Can I modify the text that arrives in email to something other than default? to make the alerts more meaninful to managers and non-techs? Can you modify the from, to, subject or body of the alert?

2. How come when I log back into RTMT and look for my category tab, its gone?

3.

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