Unity Express 3.1 MWI Refresh Setting

Answered Question
May 12th, 2008
User Badges:

Does anyone know if Unity Express 3.1 (or any version for that matter) support an automatic or scheduled MWI refresh similar to what Unity can do, or is it always a manual process via the GUI or CLI?


Thanks!!!


Adam

Correct Answer by Rob Huffman about 8 years 10 months ago

Hi Adam,


This is sadly not available in any CUE Version. Here is a short clip;


Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.


From this good doc;


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml



Hope this helps!

Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Rob Huffman Mon, 05/12/2008 - 15:35
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Adam,


This is sadly not available in any CUE Version. Here is a short clip;


Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.


From this good doc;


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml



Hope this helps!

Rob

mwadam Tue, 05/13/2008 - 05:08
User Badges:

Rob,


Thanks, this is exactly what I needed.


Adam

Rob Huffman Tue, 05/13/2008 - 05:46
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Adam,


You are most welcome :) Glad to be of some small help.


Take care,

Rob

Actions

This Discussion