Solved: Unity Express 3.1 MWI Refresh Setting

mwadam · ‎05-12-2008

Does anyone know if Unity Express 3.1 (or any version for that matter) support an automatic or scheduled MWI refresh similar to what Unity can do, or is it always a manual process via the GUI or CLI?

Thanks!!!

Adam

Rob Huffman · ‎05-12-2008

Hi Adam,

This is sadly not available in any CUE Version. Here is a short clip;

Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.

From this good doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml

Hope this helps!

Rob

View solution in original post

Rob Huffman · ‎05-12-2008

Hi Adam,

This is sadly not available in any CUE Version. Here is a short clip;

Note Cisco Unity Express sends an MWI update every time there is a new message in a subscriber's mailbox, not just when there is a state change in a mailbox. Also, Cisco Unity Express does not have the capability to synchronize MWI states automatically at a configured time (or midnight routines), so manual synchronization is a must in case the states get out of synchronization.

From this good doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/CP_CIPExpress/cipce21.html#wp1016972

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml

Hope this helps!

Rob

mwadam · ‎05-13-2008

Rob,

Thanks, this is exactly what I needed.

Adam

Rob Huffman · ‎05-13-2008

Hi Adam,

You are most welcome :) Glad to be of some small help.

Take care,

Rob