CiscoWorks LMS 2.6 to 3.0 upgrade question - maintenance pricing

Unanswered Question
May 12th, 2008

While discussing some upgrade of LMS from 2.6 to 3.0 for a customer who has 6 Servers, customer sent an E-mail with the following question: I am not sure if there will be a separate maintenance cosst for the existing 2.6. Why is this required if he is going to upgrade to 3.0.

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Question:

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Just to confirm, does the maintenance pricing cover the maintenance for the existing Ciscoworks LMS 2.6 as well as the new LMS 3.0?

I was under the impression there was another separate maintenance cost associated with the existing Ciscoworks implementation.


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Joe Clarke Mon, 05/12/2008 - 22:33

LMS 3.0 is a new product, and must be purchased as such. There will be a new maintenance contract with will cover LMS 3.0.

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