05-13-2008 03:41 AM
Good Morning,
Version: LMS 3.0.1 with DFM 3.0.3
Having issues with the DFM device status.
Device status = known 357
questioned = 685
I have stopped and start the DFM database, read all the troubleshooting doc's. I have removed and imported all the devices again with a csv file.
I have made sure all the credentials are correct.
DFM is still monitoring them and they are in CM and RME just fine.
Anyone have a fix for me, please?
05-13-2008 05:15 AM
This is most likely related to a known bug in DFM. What is the reason these devices are in questioned? You can find this under DFM > Device Management > Rediscover/Delete.
05-13-2008 05:29 AM
They are all in the "other" category.
Hmmm, a bug huh? Any fixes in the near future?
I have download a patch last week to DFM.
05-13-2008 06:21 AM
Other, but what is the reason? Click on the device name, and the reason should show up int the right-hand pane.
05-13-2008 06:48 AM
Here is an example.....I have modified the time.
Device Status = Questioned
Device Type = Routers
Aliases = N/A
Containments = N/A
DFM Processing = N/A
Time Last Discovered = 17-Apr-2008 17:25:16
Import Time Stamp = 10-Apr-2008 13:40:48
*** Data Collector Status Information ***
Error Code = Others
Error Message = DataCollector request timeout(internal problem)
05-13-2008 06:49 AM
Yes, this is a bug. You can contact the TAC to try out an experimental DFMInChargeSubscriber.class patch which may fix this.
05-13-2008 06:55 AM
That word "experimental" scares me.
I will monitor the bug and do a wait and see.
Thanks, I feel better now I know it is not me.
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