05-13-2008 03:41 AM
Good Morning,
Version: LMS 3.0.1 with DFM 3.0.3
Having issues with the DFM device status.
Device status = known 357
questioned = 685
I have stopped and start the DFM database, read all the troubleshooting doc's. I have removed and imported all the devices again with a csv file.
I have made sure all the credentials are correct.
DFM is still monitoring them and they are in CM and RME just fine.
Anyone have a fix for me, please?
05-13-2008 05:15 AM
This is most likely related to a known bug in DFM. What is the reason these devices are in questioned? You can find this under DFM > Device Management > Rediscover/Delete.
05-13-2008 05:29 AM
They are all in the "other" category.
Hmmm, a bug huh? Any fixes in the near future?
I have download a patch last week to DFM.
05-13-2008 06:21 AM
Other, but what is the reason? Click on the device name, and the reason should show up int the right-hand pane.
05-13-2008 06:48 AM
Here is an example.....I have modified the time.
Device Status = Questioned
Device Type = Routers
Aliases = N/A
Containments = N/A
DFM Processing = N/A
Time Last Discovered = 17-Apr-2008 17:25:16
Import Time Stamp = 10-Apr-2008 13:40:48
*** Data Collector Status Information ***
Error Code = Others
Error Message = DataCollector request timeout(internal problem)
05-13-2008 06:49 AM
Yes, this is a bug. You can contact the TAC to try out an experimental DFMInChargeSubscriber.class patch which may fix this.
05-13-2008 06:55 AM
That word "experimental" scares me.
I will monitor the bug and do a wait and see.
Thanks, I feel better now I know it is not me.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: