CiscoWorks blank page after upgrading CUOM from 2.0.0 to 2.0.2

Answered Question
May 13th, 2008
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Hi



I've upgraded the CUOM from 2.0.0 to 2.0.2. When I type http://server_name:1741 in my internet browser CUOP site opens. After upgrade that when I try to open the ciscoworks home site from link on the CUOP site the site in empty, without any link to installed aplications which I have: CUOP, CUSM, CUCS ....

You can see how it looks like on the printscreen in atached picture.

How should I restore all links to this page ? Is another way to connect do other application like CUSM ... ?? All aplications are on the same windows server.


If you need more information please ask.


thanks in advance

Tomek



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Correct Answer by Joe Clarke about 9 years 1 month ago

I don't see any errors here, so it's likely you will have to re-register all apps from the command line. Unfortunately, this is not a straightforward process, and you should open a TAC service request to get them to walk you through running the CMIC commands.

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Joe Clarke Tue, 05/13/2008 - 10:55
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This could be a "simple" matter of needing to re-register the applications from the command line. However, please post the NMSROOT\MDC\tomcat\logs\stdout.log.

tmowinski Tue, 05/13/2008 - 23:18
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Hi

I've attached a part of stdout.log after accessing attempt to the CiscoWorks home page.

If you need more logs please ask.


How can I check if the applications are registered an how can I register it from the command line if there will be a need ?


p.s. In first post there ware a small mistake: ofcorse CUOM not CUOP :)


thanks in advance

Tomek





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Correct Answer
Joe Clarke Wed, 05/14/2008 - 12:15
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I don't see any errors here, so it's likely you will have to re-register all apps from the command line. Unfortunately, this is not a straightforward process, and you should open a TAC service request to get them to walk you through running the CMIC commands.

tmowinski Fri, 05/16/2008 - 02:49
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re-registering resolved the problem


thanks a lot and regards

Tomek

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