Have been on the telco side of networking for a number of years and have the opportunity to switch to the customer networking end of things. I have passed the ICND1 exam and in a month will take the ICND2. I want to get an entry level position. My question is what is the typical day like for a network engineer in either a TAC or in-the-field setting? I know how a typical day is on the telco side, both in a call center and in the field. Any anecdotal information, or a general outline of the tasks involved would be helpful. Thanks to everyone.