We have several systems that we have installed the ViewMail for Outlook 5.0(2). On a couple systems the Media toolbar does not show when opening an email with a voicemail attachment. The application shows as installed in the control panel and the ViewMail files are installed. Rebooting and/or re-installation sometimes resolves the issue but not in all cases.
Any suggestions on troubleshooting, logs to look at, DLL or OCX files to re-register, ETC.?