Rob Huffman Wed, 05/14/2008 - 04:45
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Hi Sergio,


This is from fellow NetPros Mahesh and Ken :)


Recovering the Administrator Password (look towards the end of the procedure and you will see the option for the Security Password as well :)


If you lose the Administrator password and cannot access the system, use the following procedure to reset the Administrator password.




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Note During this procedure, you will be required to remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.



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Procedure



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Step 1 Log in to the system with the following username and password:


Username: pwrecovery


Password: pwreset


The Welcome to admin password reset window displays.


Step 2 Press any key to continue.


Step 3 If you have a CD or DVD in the disk drive, remove it now.


Step 4 Press any key to continue.


The system tests to ensure that you have removed the CD or DVD from the disk drive.


Step 5 Insert a valid CD or DVD into the disk drive.


The system tests to ensure that you have inserted the disk.


Step 6 After the system verifies that you have inserted the disk, you get prompted to enter a new Administrator password.


When you get to this step you will get an option to Change either the administrator password or the ***security password***.



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Note The system resets the Administrator username to admin. If you want to set up a different Administrator username and password, use the CLI command set password. For more information, see Appendix A, "Command Line Interface."



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Step 7 Reenter the new password.


The system checks the new password for strength. If the password does not contain enough different characters, you get prompted to enter a new password.


Step 8 After the system verifies the strength of the new password, the password gets reset, and you get prompted to press any key to exit the password reset utility.



http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/iptp_adm/504/iptpch2.htm#wp1040303


Hope this helps!

Rob


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