We have installed the LMS3.0. The devices in DFM are in Questioned>Other state with the following error code:"Data Collector Timeout". Although the devices were rediscovered, in the learning state still remain at the 40% rediscovered.
I found it is a reported bug (CSCsi01966) for a Solution server, but our system is Standalone.
Besides, the following message was logged in the server:"06-may-2008|16:23:13.500|ERROR|Redis|TP-Processor21|TableData|updateDB|.|The exception in db is com.cisco.nm.cmf.dbservice2.DBException: java.sql.SQLException: JZ006: Se ha detectado IOException: java.io.IOException: JZ0P4: Error de protocolo. Este mensaje indica un problema interno del producto. P?ngase en contacto con el Servicio de asistencia t?cnica de Sybase." just when this problem happened.
Is this also a bug? Who we shoud have to contact with?