IPCC Express with VG 248 analog phones for agents

Unanswered Question
May 14th, 2008

Hi

Is it possible to use analog phones connected to VG's as agent phones for the IPCC Express solution ?

I've never seen it...

Thanks,

Rod

I have this problem too.
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ivillegas Tue, 05/20/2008 - 09:11

Analog agents with VG 248 is "NOT SUPPORTED" with IP ICD, IPCC Express, CRS etc.

thisisshanky Tue, 05/20/2008 - 09:34

Rod there is a very clumsy solution available please see attached visio. This was originally designed for remote home workers....if this solution works for remote home workers, i dont see a reason why you cannot plug in an analog phone into the vg248. Worth a try.

Also the question if this is a "TAC supported" solution

Sankar.

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