ACS 1113 console ThinkVantage Secure Data Disposal

Unanswered Question
May 14th, 2008

I plug into a RMA ACS 1113 SE and get the following;

ThinkVantage Secure Data Disposal Utility 3.

Date and Time of execution... 04/09/08 03:03:49:10

Command executed.....a:\scrub\scrub3.exe /d=ALL /l=2

Return Code.....0

I assume the RMA was 'cleaned' but never got the Cisco Secure software loaded, and I should get another RMA?

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Jagdeep Gambhir Wed, 05/14/2008 - 07:35

You need to reboot using the recovery CD for ACS SE.



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Jason Aarons Wed, 05/14/2008 - 07:40

Do all RMAs units sent from depots require you to run the Recovery CD (which everyone tends to lose)?

Jagdeep Gambhir Wed, 05/14/2008 - 07:43

Yes, that is correct. You need to reimage. If you dont have that then pls open a tac case.



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