05-14-2008 07:22 AM - edited 03-10-2019 03:50 PM
I plug into a RMA ACS 1113 SE and get the following;
ThinkVantage Secure Data Disposal Utility 3.
Date and Time of execution... 04/09/08 03:03:49:10
Command executed.....a:\scrub\scrub3.exe /d=ALL /l=2
Return Code.....0
I assume the RMA was 'cleaned' but never got the Cisco Secure software loaded, and I should get another RMA?
05-14-2008 07:35 AM
You need to reboot using the recovery CD for ACS SE.
Regards,
~JG
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05-14-2008 07:40 AM
Do all RMAs units sent from depots require you to run the Recovery CD (which everyone tends to lose)?
05-14-2008 07:43 AM
Yes, that is correct. You need to reimage. If you dont have that then pls open a tac case.
Regards,
~JG
Do rate helpful posts
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