I have a UC500/CME 4.2(0). When a caller dials the main number and then is transfered to an extension, they leave a message if no one answers at the extension. When the person at the extension listens to their voicemail, it says that the call was from the main number (plays the main number recorded voice). How do I change it so it does not play the recorded voice and says it's from an outside caller?
Thanks for your help!