Jagdeep Gambhir Wed, 05/14/2008 - 12:46

To get an upgrade you need to open a TAC case. ACS software are not listed on CCO even if you have valid contract.



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Jason Aarons Wed, 05/14/2008 - 12:51

I called to open a TAC case but they re-directed me to Cisco Customer Service. I know have a case number and am waiting to be contacted.


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