05-14-2008 10:58 AM - edited 03-10-2019 03:50 PM
I have a 1113 with Release 4.1(1) Build 23.
Is the 4.2 upgrade only available via Proudct Upgrade Tool? I don't see it on Software Download at http://www.cisco.com/cgi-bin/tablebuild.pl/acs-soleng-3des
05-14-2008 12:46 PM
To get an upgrade you need to open a TAC case. ACS software are not listed on CCO even if you have valid contract.
Regards,
~JG
Do rate helpful posts
05-14-2008 12:51 PM
I called to open a TAC case but they re-directed me to Cisco Customer Service. I know have a case number and am waiting to be contacted.
05-14-2008 12:58 PM
Great, pls mark this thread resolved, so other can benefit.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: