Does the customer need to buy version 12.4 of IOS?

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May 14th, 2008
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Customer has asked me to send the version 12.4 of the IOS, today he is running 12.0. Does he need to buy this version or may I send it to him? If he has 11.X should he buys the new version also?

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paolo bevilacqua Wed, 05/14/2008 - 12:49
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Have him buy a support contract and he will be entitled to any IOS upgrade, plus hardware warranty and TAC support.

luizsergiosantos Thu, 05/15/2008 - 04:37
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May I send it to the customer even if he wishes to move to a new feature set of the IOS?

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