Unity Press-or-Say phone input style

Unanswered Question
May 14th, 2008

Do I need a Voice Recognition server in addition to Unity to use the Press-or-Say?

I have this problem too.
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rob.huffman Thu, 05/15/2008 - 05:07

Hi Dan,

Yes, this is a requirement to use this "pretty cool' feature;

Managing Voice-Recognition Features (Press-or-Say Phone Input Style)

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Voice-recognition features allow subscribers to interact with Cisco Unity by speaking rather than by using the phone keypad. The features are licensed by number of concurrent sessions, and require installation and configuration of voice-recognition software on a separate and dedicated server. Voice recognition is not available to outside callers.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag165e.html#wp1054336

Hope this helps!

Rob

scheived Fri, 05/22/2009 - 07:12

Where would one get the voice-recognition server software? I believe I'm licensed for it, I have Voice Recognition sessions and TTS Sessions available.

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