IS there a specific requirement that the prompts recorded in CUE 2.2 Auto-Attendant script have to be in the format - " G.711 u-law, 8 kHz, 8 bit, Mono" ? If so, is there any specific recording software which can create this sort of .wav file? I don't think the standard Windows XP recording software will help in any way.
No. Under ephone, configure type 7960 addon 1 7914, under telephony-service load 7914 , copy said firmware file in flash and make it avaialable with "tftp-server ...".
Thanks for the nice rating and good luck!