I have two CatOS switches that were being backed up fine until the 16th of last month. Since then I get a CM0002 error and it cannot keep the history, just the current running.
checking the dcmaservice.log file I see:
[ Thu May 15 09:48:25 PDT 2008 ],INFO ,[Thread-6359],com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager,getSysObjectID,420,SYS OID = .1.3.6.1.4.1.9.5.44
[ Thu May 15 09:48:25 PDT 2008 ],ERROR,[Thread-6359],com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager,archiveNewVersionIfNeeded,1235,CM0002: Could not archive config Cause: Device may not be reachable, may be in suspended state or credentials may be incorrect. Action: Verify that device is managed, credentials are correct and file system has correct permissions. Increase timeout value, if required.java.lang.ArrayIndexOutOfBoundsException: 0
at com.cisco.nm.xms.xdi.pkgs.SharedDcmaCatOS.analyzer.CatOSConfigAnalyzer.isDifferent(CatOSConfigAnalyzer.java:463)
at com.cisco.nm.xms.xdi.pkgs.SharedDcmaCatOS.analyzer.CatOSConfigAnalyzer.diffExists(CatOSConfigAnalyzer.java:85)
at com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager.archiveNewVersionIfNeeded(DeviceArchiveManager.java:1179)
at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.updateArchiveForDevice(ConfigManager.java:716)
at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.performCollection(ConfigManager.java:1612)
at com.cisco.nm.rmeng.dcma.configmanager.CfgUpdateThread.run(CfgUpdateThread.java:27)
[ Thu May 15 09:48:25 PDT 2008 ],ERROR,[Thread-6359],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,770,Error archiving config for sc5-pda01
[ Thu May 15 09:48:30 PDT 2008 ],INFO ,[Thread-6360],com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager,getSysObjectID,420,SYS OID = .1.3.6.1.4.1.9.5.44
[ Thu May 15 09:48:30 PDT 2008 ],ERROR,[Thread-6360],com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager,archiveNewVersionIfNeeded,1235,CM0002: Could not archive config Cause: Device may not be reachable, may be in suspended state or credentials may be incorrect. Action: Verify that device is managed, credentials are correct and file system has correct permissions. Increase timeout value, if required.java.lang.ArrayIndexOutOfBoundsException: 0
at com.cisco.nm.xms.xdi.pkgs.SharedDcmaCatOS.analyzer.CatOSConfigAnalyzer.isDifferent(CatOSConfigAnalyzer.java:463)
at com.cisco.nm.xms.xdi.pkgs.SharedDcmaCatOS.analyzer.CatOSConfigAnalyzer.diffExists(CatOSConfigAnalyzer.java:85)
at com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager.archiveNewVersionIfNeeded(DeviceArchiveManager.java:1179)
at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.updateArchiveForDevice(ConfigManager.java:716)
at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.performCollection(ConfigManager.java:1612)
at com.cisco.nm.rmeng.dcma.configmanager.CfgUpdateThread.run(CfgUpdateThread.java:27)
[ Thu May 15 09:48:30 PDT 2008 ],ERROR,[Thread-6360],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,770,Error archiving config for sc5-pda02
[ Thu May 15 09:48:37 PDT 2008 ],INFO ,[Thread-1],com.cisco.nm.rmeng.dcma.configmanager.CfgThreadManager,run,96,#### End of Sweep Thu May 15 09:48:37 PDT 2008 ####
Research has not given me any clear answer as to the issue.
I have deleted and re-added the two devices with no success.
I have four access layer switches in this area of the network and the other two are fine. They run same code and I don't see any config differences that would account for this behavior.
Thanks,
Dale
