How to remove Manager/Assistant setting

Answered Question
May 16th, 2008

In evaluating the Manager and Assistance feature of CallManager 4.2(3), I configured phones for the test that place a DND (Do Not Disturb) logo on the Manager's phone. Now I want to re-use th phone but can't seem to remove this graphic from the 7940's display.

Any Help?

I have this problem too.
0 votes
Correct Answer by Brandon Buffin about 8 years 5 months ago

See the following link.

Hope this helps. If so, please rate the post.


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Overall Rating: 5 (1 ratings)
c.yeo Fri, 05/16/2008 - 11:11

Thanks, rather counter-intuitive...remove the IPMA services from the Assistant phone to clear up setting on the Manager phone .

I had already removed the users associated with the phones, so I had to re-create the Manager/Assistant relationship in order to remove the IPMA services.

Thanks again,


Jaime Valencia Fri, 05/16/2008 - 09:11

have you changed the phone button template for that phone to a normal one?



if this helps, please rate

c.yeo Fri, 05/16/2008 - 11:12

Yes, I had change the phone button template. That controls the softkeys, but the backgrownd graphic associated with the Manager/Assistant configuration was persistant. The previous post to remove the IPMA services from the Assistant phone, cleared up the residual effects on the manager phone.



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