Solved: How to remove Manager/Assistant setting

c.yeo · ‎05-16-2008

In evaluating the Manager and Assistance feature of CallManager 4.2(3), I configured phones for the test that place a DND (Do Not Disturb) logo on the Manager's phone. Now I want to re-use th phone but can't seem to remove this graphic from the 7940's display.

Any Help?

Brandon Buffin · ‎05-16-2008

See the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmfeat/fsipma.html#wp1072189

Hope this helps. If so, please rate the post.

Brandon

View solution in original post

Brandon Buffin · ‎05-16-2008

See the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmfeat/fsipma.html#wp1072189

Hope this helps. If so, please rate the post.

Brandon

c.yeo · ‎05-16-2008

Thanks, rather counter-intuitive...remove the IPMA services from the Assistant phone to clear up setting on the Manager phone .

I had already removed the users associated with the phones, so I had to re-create the Manager/Assistant relationship in order to remove the IPMA services.

Thanks again,

Charles

Jaime Valencia · ‎05-16-2008

have you changed the phone button template for that phone to a normal one?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

c.yeo · ‎05-16-2008

Yes, I had change the phone button template. That controls the softkeys, but the backgrownd graphic associated with the Manager/Assistant configuration was persistant. The previous post to remove the IPMA services from the Assistant phone, cleared up the residual effects on the manager phone.

thanks,