Having a problem with shared lines in that User A has a line 1 user B has line 2. Line 1 is on both phones. User B would like to make a call, but when he picks up the phone, he intercepts a call for user A because line 1 was ringing when he picked up the reciever.
I have played with the auto line and auto call select options, but there was no change to this behavior. I am currently have this problem with 5.12, but also witnessed this in 4.x.
Is there a way to prevent users from inadvertantly intercepting calls on shared lines?