Remote Hookswitch Control CUCM5.1

Unanswered Question
May 16th, 2008

Hello - I am trying to configure a 7965G to use a bluetooth headset. I see these instructions for enabling the feature but cannot find the setting in the Device Configuration area of CM. Any ideas?

Wireless Headset Remote Hookswitch Control

"...By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through the Cisco Unified Communications Manager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration window for the phone, select Enable for the Headset Hookswitch Control option."


I have this problem too.
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rob.huffman Fri, 05/16/2008 - 18:19

Hi Ellen,

This rather new feature does not seem to be available in all CCM Versions. I was recently working with a fellow NetPro who was running 4.1(3) with the latest SR. The Headset Hookswitch Control option was not available for him either. It is working in our 4.2(3)sr3.

It seems like this is not available in 4.1 or 5.1 but does work in 4.2 and 6.x

Hope this helps!



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