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How to download crashinfo file?

sirajmuneer
Level 1
Level 1

Hey guys,

I would like to know about downloading crashinfo file from the flash drive.

Pls see below:

RSW01#dir

Directory of flash:/

2 -rwx 5708466 Feb 28 1993 19:57:48 -06:00 c2960-lanbasek9-mz.122-35.SE.bin

3 -rwx 1048 May 16 2008 02:13:55 -05:00 multiple-fs

4 drwx 64 May 16 2008 12:01:33 -05:00 crashinfo_ext

5 -rwx 616 Feb 28 1993 18:00:27 -06:00 vlan.dat

6 -rwx 1916 May 16 2008 02:13:55 -05:00 private-config.text

7 -rwx 16027 May 16 2008 02:13:55 -05:00 config.text

9 drwx 64 Feb 28 1993 18:00:02 -06:00 crashinfo

32514048 bytes total (26468864 bytes free)

RSW01#more flash:crashinfo_ext

%Error, "flash:crashinfo_ext" is a directory.

I can even read it since it is a directory.

IS there a way for copy that file (or directory)?

Thank you

siraj

1 Accepted Solution

Accepted Solutions

Siraj

If it is a directory then try dir of that directory. something like dir flash:crashinfo_ext

and if the dir does show a filename then use the pathname and filename in the more command. something like:

more flash:crashinfo_ext/

Give that a try and let us know what happens.

HTH

Rick

HTH

Rick

View solution in original post

9 Replies 9

bvsnarayana03
Level 5
Level 5

"sh crashinfo" should work.

Nope, command not unrecognized.

SW01#sh crashinfo ?

% Unrecognized command

I have tried all the commands on that link, but the problem is, this device is treating crashinfo as directory instead of file.

See here:

SW01#sh file in flash:crashinfo

type is Directory >>>>

Thanks anyway for link, bvs

regards

siraj

it mentions that "sh stack"

& "sh tech-support" shows the crashinfo. You may extract those files.

Siraj

If it is a directory then try dir of that directory. something like dir flash:crashinfo_ext

and if the dir does show a filename then use the pathname and filename in the more command. something like:

more flash:crashinfo_ext/

Give that a try and let us know what happens.

HTH

Rick

HTH

Rick

Yeah, its work!!

Thank you :-)

Siraj

I am glad that my answer helped to resolve your issue. Thank you for using the rating system to indicate that your issue was resolved (and thanks for the rating). It makes the forum more useful when people can read an issue and can know that there was an answer that did resolve the issue.

The forum is an excellent place to learn about Cisco networking. I encourage you to continue your participation in the forum.

HTH

Rick

HTH

Rick

I am using 3850 stack switch but not able to see crash file in directory

 

Directory of flash:/

7746 -rw- 2097152 Dec 13 2019 19:21:35 +05:30 nvram_config
7747 -rw- 81992100 Sep 20 2017 23:14:10 +05:30 cat3k_caa-base.SPA.03.07.04E.pkg
7748 -rw- 5667516 Sep 20 2017 23:14:11 +05:30 cat3k_caa-drivers.SPA.03.07.04E.pkg
7749 -rw- 36656136 Sep 20 2017 23:14:11 +05:30 cat3k_caa-infra.SPA.03.07.04E.pkg
7750 -rw- 46349632 Sep 20 2017 23:14:11 +05:30 cat3k_caa-iosd-universalk9.SPA.152-3.E4.pkg
7751 -rw- 28904332 Sep 20 2017 23:14:11 +05:30 cat3k_caa-platform.SPA.03.07.04E.pkg
7752 -rw- 128582464 Sep 20 2017 23:14:11 +05:30 cat3k_caa-wcm.SPA.10.3.141.0.pkg
7753 -rw- 1236 Sep 20 2017 23:14:21 +05:30 packages.conf
30977 drwx 4096 Sep 20 2017 23:26:17 +05:30 virtual-instance
46465 drwx 4096 Sep 20 2017 23:28:39 +05:30 dc_profile_dir
46467 drwx 4096 Sep 20 2017 23:29:22 +05:30 wnweb_store
7754 -rw- 4396 Feb 27 2020 21:10:44 +05:30 vlan.dat
7755 -rw- 642735 Nov 2 2018 18:16:45 +05:30 cap1.pcap
7756 -rw- 3874 Dec 10 2018 21:33:45 +05:30 high_cpu.txt

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