05-17-2008 01:35 PM - edited 03-13-2019 05:15 PM
can you please explain "not available" hunt option. thanks!
05-17-2008 03:55 PM
the user is unable to take any new calls because he's busy on other active calls
HTH
javalenc
if this helps, please rate
05-18-2008 09:30 AM
Hi Smallrain,
Just to add a note to the excellent info from Jaime;
Not Available
For a given distribution algorithm, choose a hunt option for Cisco Unified CallManager to use if a call is distributed to a member of a line group that is not available. The Not Available condition occurs when none of the phones that are associated with the DN in question are registered. Not Available also occurs when Extension Mobility is in use and the DN/user is not logged in.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_2/ccmcfg/b03lngrp.html#wp1053548
Hope this helps!
Rob
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide