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Forward incoming call to an external number

muhannad
Level 1
Level 1

Hi,

As I know that I cannot forward an incoming call to a phone to an external mobile number as it is valid to forward it to an internal extension.

Is there a way to workaround?

Thanks,

Mo

1 Reply 1

gogasca
Level 10
Level 10

Yes, you can

Call Forward All feature :d

You can create a dummy phone

or a translation pattern

Let say from your house you dial 408 902 9999

in CCM your recieve 9999 from your telco

then configure a Translation pattern 9999

and in called party transform mask 914982502752 for example where 14982502752

is the number you want to reach and 9 is the access code for PSTN calls

Tip: Check CSS and partitions