I am trying to give access to users on an Avaya PBX linked over a PRI trunk to my system speed dials on CallManager. The system speed dials in CCM are #XXXX. I am providing dialtone to the Avaya, so they go off hook, get dialtone and can call my users fine at their 4 digit extension.
But when they try to access my #.... destination pattern they get fast busy as soon as they press the #.
I have never led off a pattern with a # before in a router, so I wanted to know if anyone else had any ideas.
Thanks in advance