# in Destination Pattern

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May 19th, 2008
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I am trying to give access to users on an Avaya PBX linked over a PRI trunk to my system speed dials on CallManager. The system speed dials in CCM are #XXXX. I am providing dialtone to the Avaya, so they go off hook, get dialtone and can call my users fine at their 4 digit extension.


But when they try to access my #.... destination pattern they get fast busy as soon as they press the #.


I have never led off a pattern with a # before in a router, so I wanted to know if anyone else had any ideas.


Thanks in advance

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mattcalderon Mon, 05/19/2008 - 06:16
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The # does not signify a matched digit in call manager. This signifies as follows: The octothorpe (#) character generally identifies the end of the dialing sequence. Ensure the # character is the last character in the pattern.


From this guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/idp/504_423/deploy/DP_Intro.html#wp1041516


You may need to use an actual digit to signify the beginning of your wild-card pattern. Just be sure you dont overlap your dial-plan.


**Just reread, and you are specifying your dial-peer. Can you post your dial-peer? Immediately after pressing # your users get a fast busy? Do you have your avaya system recognizing the # and sending the digits to the gateway?

paolo bevilacqua Mon, 05/19/2008 - 06:28
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Are you using h.323 or MGCP between router and CCM ?

e.huntley Mon, 05/19/2008 - 06:33
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h.323.


So in the router I have incoming called-number .


then I have VOIP dial peers with destination-patterns of .... that match my 4 digit extensions. That is working OK


So if I do a VOIP dial peer of #...., it gives up right after you hit #


In the CCM, the numbers are all configured as directory numbers, not phones. They have no partition so they can be called from anywhere and a CSS of International.


My gateway is configured with internal calling CSS only, but if the DN's are no partition I would assume I could forward to that. I actually tried matching the gateway CSS with the DN CSS, but the behavior was the same.

mattcalderon Mon, 05/19/2008 - 06:57
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If you run a debug isdn q931 do you see your incoming calls when you press #xxxx? If you do, you may need to strip the # off before sending the call to the call manager.

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