cant enter type for 7931

Answered Question
May 19th, 2008

Ive got a 2801 with CCME, can't enter the phone type for my 7931 as its not in the list when I run the type ? command. Any ideas?

I have this problem too.
0 votes
Correct Answer by Sushil Kumar Katre about 8 years 8 months ago


You need to be running minimum CME 4.0(2) version to get the suppot for 7931G IP Phone.

You might be running CME 3.X release as of now.

Upgrade the CME to 4.0(2) at least.

-> Sushil

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Overall Rating: 5 (2 ratings)
davieshuw Mon, 05/19/2008 - 06:40

oh, and using the console cable, this has just popped up in reference to this phone:

IPPHONE-6-REG_ALARM: 14: Name=SEP002155041850 Load= SCCP31.8-3-3SR2S Last=CM-closed-TCP

davieshuw Tue, 05/20/2008 - 08:23

Thanks mate, currently enquiring of the supplier why ive been shipped an old box.


Paolo Bevilacqua Tue, 05/20/2008 - 08:29

The box is not old, but the IOS can be. You can easily upgrade it having CCO customer-level access.


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