CRS Schedule Reports on CCX 5.0(2)

Unanswered Question
May 19th, 2008

Hi all,

i setup CCX Express 5.0(2)_Build064.

If i try to setup a scheduled report, i can export only as .csv, .xls, and .rtf (3 options).

On Cisco CRS Historical report User Guide it says that "scheduled" report can be exported as .pdf, .csv, .xls, .rtf, and .xml

Someone known if this is a bug?

Setup was done in Italian Languages

Thanks

Diego

I have this problem too.
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bwilmoth Fri, 05/23/2008 - 13:11

could you please collect the following logs.

MIVR - C:\Program files\wfavvid\Log\MIVR

MCVD - C:\Program files\wfavvid\log\MCVD

Have Detailed level tracing enabled for CCM SDI/SDL and CTI SDI/SDL from the CUCM nodes which have CTI port and Gateway registered with it.

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