Hi Jason,
Advanced Tab (You can enter information in these optional fields to change the default settings.)
Enable Audible Alerts
To enable audible alerts that indicate when the attendant
receives calls (incoming and broadcast), drops calls, parks
calls, and places calls on hold as well as that indicate how
long calls have been on hold, check the Enable Audible
Alerts check box.
The audible alerts sound once per call event. The âaudioâ
subdirectory of the Cisco Unified CallManager Attendant
Console application contains the audible alert files. By
default, the system specifies the directory location,
C:\Program Files\Cisco\CallManager Attendant
Console\audio.
Hope this helps!
Rob