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LMS 2.6 / RME : SWIM failed for 26XX

Unanswered Question
May 20th, 2008
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Hi,


On LMS 2.6, we can't upload or download IOS for 26XX, job failed.


You can find IOS version and hardware type:

Cisco IOS Software, C2600 Software (C2600-SPSERVICESK9-M), Version 12.3(11)T2, RELEASE SOF

TWARE (fc1)

Cisco 2610XM

---------------------------------------------

IOS (tm) C2600 Software (C2600-IS-M), Version 12.1(17), RELEASE SOFTWARE (fc1)

cisco 2612

--------------------------------------------------

IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(13)T, RELEASE SOFTWARE (fc1)

cisco 2611XM

---------------------------------------------------------

IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(8)T4, RELEASE SOFTWARE (fc1)

cisco 2621XM

---------------------------------------------------------

IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(13)T, RELEASE SOFTWARE (fc1)

cisco 2610XM

-----------------------------------------------

IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(13)T, RELEASE SOFTWARE (fc1)

cisco 2611XM


26XX are supported on RME 4.0.5 and I didn't find bug.


Many thanks for help,


Elisabeth


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Joe Clarke Tue, 05/20/2008 - 17:14
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You need to enable SoftwareManagement debugging under RME > Admin > System Preferences > Loglevel Settings, then run a new job for one failing device. Then post the job directory.

ebezombes Fri, 05/30/2008 - 06:03
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Hi Joe,


Here you can find job folder.

I didn't find bug on ios which could explain this issue.


Thanks,


Elisabeth



Attachment: 
Joe Clarke Fri, 05/30/2008 - 09:42
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The device appears not to like the server address of 10.104.140.204. If this the correct address for the RME server? Should the device be able to initiate a TFTP session to this address?

ebezombes Thu, 06/05/2008 - 04:45
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Hi,


This is the good IP address, I think that tftp session can be initiate to this IP.


Elisabeth

Joe Clarke Thu, 06/05/2008 - 08:46
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You might want to try this manually to make sure. Create a file on the LMS server under NMSROOT\tftpboot. Then connect to the device, and try to copy the config to that same address using the filename you created under tftpboot. Does it work?

ebezombes Tue, 06/10/2008 - 04:25
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Hi,


Manually it works:

CACB0226#copy flash:D1246T.SPS tftp

Address or name of remote host []? 10.104.140.204

Destination filename [D1246T.SPS]? test.bin

!!!...!!!...!!!...!!!...!!!!!...!!!!...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

26614684 bytes copied in 2220.913 secs (11984 bytes/sec)


Many thanks for help,


Elisabeth



Joe Clarke Tue, 06/10/2008 - 08:30
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It looks like these drops are tripping up the SNMP code. Can you try using another protocol like RCP or SCP? Either that, or fix up the network so as not to generate so many lost packets.

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