I am using BA Dialer 7.2.2. I am uploading 1000 contact each with 5 numbers. And I need generate a report based on how many times a contact number of the customer is tried. And the outcome of each number that had been tried. From which table I can get these details.
I am planning to use Termination_Call_Detail Table. But I am not able to map the dialing List ID of Dialing list table with Termination_Call_Detail Table. Can anyone advice me how to map the records of these two tables apart from phones numbers.
I can't use the call status field in the Dialing list table as contact will be reloaded n times in the day.
Please advice how to achieve this functionality