New Software Delivery System(SDS)

Unanswered Question
May 20th, 2008

It appears that Cisco has redesigned the voice software download section. I found all my products in the SDS except for the OS security updates for the Windows platform/Release Train. Where exactly did they put the link in the tree structure. Before the change they had the OS Service Releases listed under each CallManager version.


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Rob Huffman Tue, 05/20/2008 - 17:04

Hi Joe,

Yes, this will take some getting used to :)


Voice and Unified Communications>IP Telephony>Call Control>Cisco Unified Communications Manager>**Pick CCM Version (eg: 4.1 with Lock Icon)>Voice Applications OS and BIOS Upgrades

Hope this helps!


joe.conger Wed, 05/21/2008 - 05:45


I missed the CCM-OS v.2k tree when I originally went there. "Getting used to" is certainly an understatement.

Thanks for your help

Rob Huffman Wed, 05/21/2008 - 06:53

Hi Joe,

You are most welcome! Yes, this will be troublesome for people (like us) who were just getting reasonably good at finding things the "old" way :( Oh well, the price of progress I guess.

Take care,



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