05-20-2008 07:44 PM - edited 03-15-2019 10:47 AM
When attempting to do a clean install of CUE 3.0.3 on my UC520 box i get the following error:
- Checking Package dependenciesâ¦Service Engine Bootloader can not be installed on this platform/chassis combination.
Does anybody know what this means and how to fix?
Thanks in advance
05-20-2008 11:55 PM
Hi,
It means the UC520 does not accept generic CUE images.
This was when booting a tftp booloader after ***, right ?
What happens if you try a "software install clean" ?
05-21-2008 12:01 AM
Yes you are mostly correct.
This happened after a software install clean.
I tried the boot loader thing and got an error; something like bad magic number then reloaded of flash and got a blue prompt.
How do i get the updated CUE 3.0 and later on my UC520?
Thanks again.
05-21-2008 12:41 AM
Hi Antony,
Are you using the special UC520 CUE files from this location?
http://www.cisco.com/cgi-bin/tablebuild.pl/UC520-CUE-2.3.4
Rob
05-21-2008 01:40 AM
Hmmm...that looks very promising.
No I didn't know they had special CUE files for the UC520.
Thanks greatly!! I'll give it a try.
Is there an installation guide available somewhere?
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