ARC Consolve/server QoS requirements over WAN

Unanswered Question
May 20th, 2008
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Hi all,


Anyone got any design docs or QoS recommendations for when placing ARC server and Console over the WAN? I believe this won't funtion using G.729 but only G.711.


Thanks in advance.

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bennieg Thu, 06/05/2008 - 14:48
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I havent got it to hand, but contact the Arc TSC and request the "Arc Design Guide" - there is a section in there about codecs. You're right, G729 and the CTI Ports controlled by Arc do not mix, so you would need a transcoder


Thanks

dezoconnor Fri, 06/06/2008 - 01:13
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Thanks Bennie, thought you'd be the one to answer this. Regards

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