ARC Consolve/server QoS requirements over WAN

Unanswered Question
May 20th, 2008

Hi all,

Anyone got any design docs or QoS recommendations for when placing ARC server and Console over the WAN? I believe this won't funtion using G.729 but only G.711.

Thanks in advance.

I have this problem too.
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bennieg Thu, 06/05/2008 - 14:48

I havent got it to hand, but contact the Arc TSC and request the "Arc Design Guide" - there is a section in there about codecs. You're right, G729 and the CTI Ports controlled by Arc do not mix, so you would need a transcoder

Thanks

dezoconnor Fri, 06/06/2008 - 01:13

Thanks Bennie, thought you'd be the one to answer this. Regards

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