Trace route using an Ip Phone

Unanswered Question
May 21st, 2008

Hi all,

due to troubleshooting issue over Unity,

we are looking for a way to follow step by step packets route between a test Ip Phone and Unity itself.

So, is there any workaround to perform a sort of tracert command using phone directly ? In this way could be possible to follow packet route from origin to endpoint.

Thanks in advance

Federico

I have this problem too.
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mattcalderon Wed, 05/21/2008 - 04:39

Not that I have every heard of. I would just trace route from the default-gateway of the phone and source the trace from the same subnet the phone resides in.

Jaime Valencia Wed, 05/21/2008 - 06:01

get a sniffer trace. that will show you all the traffic to and from the phone

HTH

javalenc

if this helps, please rate

_cisco4ever Fri, 05/23/2008 - 03:39

well, sniffer already used..

but you can see only packet with source and destination addresses related to the end-points and not which are the middle-hop between ip phone and Unity.

This is the reason why we are looking for a way to simulate tracert command.

m_zabetian Mon, 06/02/2008 - 11:22

Get laptop connect to port change port access Vlan to voice Vlan and then try to do the tracert .

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